International Orders Policy
For international orders shipping options are:
- USPS Priority (United States Postal Service), 6-10 days depending destination
- USPS Express (United States Postal Service), 3-5 days depending destination
- FedEx
International orders are non-refundable. When ordering from our website you are considered the importer of record for all international orders and must comply with the laws and regulations of the destination country. Before you place your order, please make sure that the supplements you order are allowed into the destination country. It is your responsibility to know what can be shipped to your country and what cannot.
Please be aware that international orders may be charged additional fees, duties, and taxes by your destination country. We do not collect these fees nor do we know their actual costs. You are responsible for the payment of all fees, duties, and taxes to the responsible customs and taxing authorities, and you agree to pay all fees, fines and other costs charged to you or to us in connection with any non-compliance with laws and regulations to the destination country.
FedEx might charge customers a brokerage fee in addition to regular customs fees and duties.
We will assist you with your order as much as we can, but we have no control over what happens with your customs clearance or designated carrier. We are not responsible if packages get returned to us, refused by customs or confiscated by customs. We are not liable for delays, losses or shipping charges.
International shipping charge for USPS (United States Postal Service) is the same flat fee for each country we ship to.
International shipping charge for FedEx depends on the destination and size of the order.
CANADIAN CUSTOMERS: Shipping to Canada usually comes out to be cheaper (depending on the order) and we will refund any difference after your order has been processed. This process can take 3-5 days.
Countries we currently ship to: Australia, Belgium, Canada, Cyprus, France, Germany, Ireland, Israel, Italy, Netherlands, Singapore, Switzerland, United Arab Emirates, United Kingdom.
We currently do not ship Melatonin to countries in the European Union, United Kingdom, Switzerland and Australia due to their laws and regulations.